THE HOME PREPPER · SOUTH AFRICA

Refund Policy

Your 60-day guarantee

The Herbal Companion Bundle offer includes a 60-day, 100% money-back guarantee. If you are not satisfied, request a refund within 60 days of your purchase. No medical result or proof of improvement is required to make a request.

How to request a refund

  1. Email [email protected] using the email address associated with your order where possible.
  2. Include your name, Digistore24 order identifier, purchase date, and a brief statement that you would like a refund. Do not include your full payment-card number or password.
  3. You can also use the order-support or refund link in your Digistore24 order confirmation. Digistore24 processes the transaction and payment reversal under the applicable order terms.

After your request

We may ask for limited information to locate the order. An approved refund is returned through the applicable payment process. Bank and payment-provider processing times vary; we do not promise an exact date for funds to appear. Product access may end when a refund is completed.

Digital delivery and problems

There is no physical item to return. If you have trouble accessing the guides or believe you were charged incorrectly, contact us with your order identifier. The guarantee does not replace rights you may have where digital content is not supplied, is faulty, or is not as described.

Mandatory rights

Nothing in this policy limits any non-excludable consumer rights or applicable withdrawal rights shown at checkout. If a mandatory right or the applicable seller terms provide additional protection, that protection continues to apply.